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Payment queries

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1. When will I receive money?

The timeline for receiving funds depends on the currency and transfer method. Please refer to the attached table for the standard timelines for receiving money in your virtual account and settling it into your Indian bank account. 

Payments via Payment Link: Typically take 5 business days to process. However, you will receive instant payment confirmation once the payer has made the payment.

  **Please note that these are standard timelines, and the actual receipt of funds may vary due to weekends, holidays, or delays from the sender's bank.

If the timeline has passed, please verify the bank details on the transaction receipt, as incorrect details can cause the amount to be automatically returned to the sender.

If the details are correct, kindly email the transaction receipt to us at support@skydo.com, and we will raise it with our partner bank.